Syllabus

Instructor: Xiaoyun Yu

February 27, 2007 – July 6, 2007

1. Mar.2 8:00- 10:00 a.m. Front Desk Service & Etiquettes
2. Mar.9 8:00- 10:00 a.m. Presentation of Your S.& E.
3. Mar.16 8:00- 10:00 a.m. Housekeeping Service & Etiquettes
4. Mar.23 8:00- 10:00 a.m. Presentation of Your S.& E.

March 30 8:00- 10:00 a.m.
Turn in your 1st Study Report

5. Mar.30 8:00- 10:00 a.m. Restaurant Service and Etiquette
6. Apr.6 8:00- 10:00 a.m. Presentation of Your S.& E.
7. Apr.13 8:00- 10:00 a.m. Laundry Service and Etiquette
8. Apr.20 8:00- 10:00 a.m. Presentation of Your S.& E.
9. Apr.27 8:00- 10:00 a.m. Souvenir Store Service and Etiquette

April 27 8:00- 10:00 a.m.
Turn in your 2nd Study Report

10. May 11 8:00- 10:00 a.m. Presentation of Your S.& E.
11. May 18 8:00- 10:00 a.m. Recreation & Fitness Center Service
12. May 25 8:00- 10:00 a.m. Presentation of Your S.& E.

June 1 8:00- 10:00 a.m.
Turn in your 3rd Study Report

13. Jun.1 8:00- 10:00 a.m. Business Center Service and Etiquette
14. Jun.8 8:00- 10:00 a.m. Presentation of Your S.& E.
15. Jun.15 8:00- 10:00 a.m. Service Guide and Etiquette
16. Jun.22 8:00- 10:00 a.m. Presentation of Your S.& E.

June 29 8:00- 10:00 a.m.
Final Test

17. July 6 8:00- 10:00 a.m. Teaching & Learning Feedback